FAQs

Please carefully review the instructions below.

Machine wash your bamboo sheets, pillowcases, or duvet cover cold on the delicate cycle by themselves or with a light load of like colors. Never bleach your bamboo sheets, pillowcases, or duvet cover. Avoid alkaline detergents, fabric softeners, or any other harsh chemicals when washing. Tumble dry on low heat and remove promptly. Use a warm iron as needed after washing. Finally, enjoy! They will get softer with each wash.

For stubborn stains, try spraying chlorine-free stain remover or a mixture of 1 tablespoon of vinegar with 4 tablespoons of water directly on it, then launder as usual. 

Stains from body lotions or oils can be removed by gently rubbing a few drops of Dawn and water into the stain, then laundering as usual. Dawn is a natural de-greaser and works well on stains.

To naturally freshen your bamboo sheets, pillowcases, or duvet cover in lieu of machine washing, spot clean then put out in natural sunlight for a few hours to remove surface body oils and freshen. Limiting machine washes can help increase the lifespan of the fabric.

Naturally Freshen (Every 1-2 Months)

To air out your Bamboo Bay comforter, hang it in sunlight for 1-2 hours. The sun will dry out body oils. By drying out these oils, the sun naturally refreshes your comforter and helps it feel brand new again.

Spot Clean (As Needed)

For stubborn stains, spray chlorine-free stain remover or a mixture of 1 tablespoon of vinegar with 4 tablespoons of water directly on it, then gently scrub with a wet cloth.

Stains from natural body oils or body lotions can be removed by adding ¼ cup Dawn dishwashing liquid to a wet cloth and gently scrubbing. Dawn is a natural de-greaser and works well.

Washing Instructions (Every 3-4 Months or as Needed)

Put your comforter in the washing machine and make sure it's not crumpled or folded up. Add a tennis ball covered with a sock, if possible. This will help fluff up the comforter and help remove any body oils. Add a small amount of "gentle" detergent that is free of harsh chemicals. Such detergents are usually marketed as "gentle", "organic", or "for sensitive skin". Never use bleach on your comforter. Wash on gentle/delicate with cold water.

Gently remove your comforter from the washing machine and put it in your dryer. Take care to spread it out, making sure it isn't clumped up or tangled. Avoid fabric softener or dryer sheets. Add in the sock/tennis ball, if possible. Tumble dry on low heat. 

If you're not satisfied for any reason you can return your Bamboo Bay product for a full refund within 30 days of purchase. No excuse needed, no hassles!

We also offer a 180-night guarantee. Our guarantee allows you to return your Bamboo Bay product within 180-nights and receive a free replacement if you run into any issues.

The pocket of the fitted sheet is 16 inches deep. It includes a heavy elastic that keeps the corner of the fitted sheet tight. It's perfect for plush mattresses and the band keeps the deep fitted sheet tight.

QUEEN DUVET COVER

94 x 90 in.

KING DUVET COVER

94 x 104 in.

OVERSIZED KING DUVET COVER

98 x 116 in.

We always use single-ply yarn from long-staple fibers which result in super soft, breathable fabric that are long lasting. Multi-ply yarn twist together short-staple fibers which result in weak, coarse and heavy threads that lack breathability. All of our fabric is 300 thread count, single-ply, from fine long-staple fibers.

Higher thread counts are usually gimmicks.

For example, 1000 thread count sheets use 4-ply threads. 4-ply x 250 threads equal a misleading 1000 thread count. Fabric from multi-ply thread is weaker, coarser and cheaper - less than half the cost of the premium fabric used by Bamboo Bay. The highest thread count possible when using single-ply yarn is usually 400 but achieving that thread count requires an extremely tight weave that reduces breathability and increases heat retention.

We take allergies and skin conditions seriously and while other brands claim their products are safe for sensitive skin – we took it a step further. Our fabric has been independently tested and we’ve received globally recognized certifications from both OEKO-TEX (Standard 100) and TÜV RHEINLAND.

You can also feel good knowing that your sheets, pillowcases, comforter, and duvet cover are crafted from 100% natural and organic bamboo which is one of the most sustainable resources on the planet. Bamboo is clean, green, and regenerates naturally.

There are many!We recommend checking out the "Why Bamboo Bay?" page for a full summary.

Yes! All veterans, active duty military members, national guard & reserves, law enforcement personnel, firefighters, EMTs, first responders, and their spouses can save 25% off their orders.

To claim a veterans coupon code, please email help@bamboobaysheets.com with an image of your identification.

Thank you to all the men and women who have served and continue to serve!